Refund and Returns Policy

This Returns & Refund Policy applies to products and services purchased through https://fleriama.com/.

1. Digital Products

Since software licenses and digital products are delivered immediately and cannot be “returned,” we do not offer refunds after purchase unless otherwise required by applicable law.

2. Refund Eligibility

Refunds may be considered if:

• The software was not delivered due to technical issues.
• A defect exists that we are unable to resolve within a reasonable timeframe.

To request a refund, contact customer support at [email protected] within 7 days of purchase with:

• Order number
• Description of issue
• Proof of purchase

3. Subscription Services

Subscription charges are non‑refundable after the billing period begins.
If you cancel before renewal, access remains until the period expires.

4. Support & Resolution

We aim to resolve issues via timely support before refund decisions.